Guest blog by Laura Morrissey
In a leadership role, it is down to you to create and build the culture of your business. The culture (beliefs, personality and general feeling that you’re employees have whilst being in the workplace, that then infiltrates the way that clients will see you) is everything. If you have a positive and strong company culture, then you are much more likely to have happy people working for you.
Employees that are generally content with their workplace will work harder and project a positive impression of the workplace onto your clients and business associates. Also, we all spend a large amount of our precious time in the workplace so if you are the person that has control over company culture and the potential to influence team morale there are a few things you can do to help create a healthy and cohesive team.
Attitude over Skills
Skills can be taught, but attitude is a lot harder to change. One person with a bad attitude can negatively affect the entire team. When hiring, choose somebody who obviously does have the essential skills to suit the job, but also someone whose attitude will blend well with the rest of your existing team. A person with stand-out skills and an attitude that is slightly off, is likely to set an awkward tone whereas somebody with acceptable skills and a positive attitude and willing to learn should fit right in.
You Set the Scene
Remember that the little things count. If you have new employees starting, first impressions will be crucial. On a more permanent level let your employees know that you notice the work they do and that they are appreciated. This can be as little as an email of thanks or genuine heartfelt praise. At a minimum, remember that courtesy and manners are important and nobody is exempt from this, even the boss!
Don’t Exclude Yourself
Delegating is necessary in a leadership role but remember that culture filters down through the organisation. You should be willing to do some day-to- day duties on occasion to set an example to the rest of the team. Plus, this improves your approachability.
Allow Time to Switch Off
Of course the main aim of your business will be to be efficient and productive. However, workers that are overworked and stressed will be counter-productive. Your team won’t work as hard or reach their goals as easily, if they aren’t looking after themselves. To an extent, you have a duty of care to promote this. Allow space for balance, time to switch off and enjoy conversation with each other. Perhaps a few hours a week to pursue a personal project or other interests. It may be time that they aren’t working but is worth it to get the balance right and keep your employees happy and well.
Yes, we know it is your business and it is important; your career, your livelihood and probably also your passion. The best leaders are those that are charismatic and don’t quite play to the rules. Work hard, become the master of your craft but never lose sight of who you are or be afraid to laugh at yourself. Always be the real you with your team and this will rub off on the way that they respond to you and to each other. Try to be as exciting and interesting as you can be in your approach. If your employees see you trying, they will grow fonder of you and want to work hard for themselves, you and the overall business.
About the Author:
Laura Morrissey is a digital content editor at Disc Assessment. She is a native of Liverpool with an interest in team building, motivation and executive coaching and passionately writing about them. She shares valuable tips for business leaders in working to the best of their ability. Get in touch with her on LinkedIn.